Returns & Exchange

What is our Return Policy?

  • Return Window: Returns must be shipped back to us within 30 days from the date you your package is delivered.
  • Return Process: There will be a 20% restocking fee on all returns. (If the fault is ours, Damage, Wrong Product Sent, and so on on there will not be any restocking fee)
  • Reason Why: Anything purchase at Teelion is a unique custom made product and printed just for you. So there will be a 20% re stocking fee on all products. If you need to make an exchange there will not be a restocking fee.
  • Who Is Responsible for Return Label? Teelion will provide a pre-paid label for anything that was damage, miss printed, or defective. For all other cases, return shipping cost are the responsibility of the customer.
  • Process Returns Once we receive the return please allow 6-10 days business to process you. Returns. All returns will be processed through our inspection department for approval. Please allow 3-5 business days to receive your refund once it is refunded.
    We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days.
  • Package Includes: Included packing slip with all returns.
  • Shipping charges: Shipping charges are non-refundable
  • Defective Items: Please contact email:

What is our Exchange Policy?

  • Exchange Window Exchanges must be returned to us 30 days from the date you received the package.
  • Exchange Process: In order to exchange please send an email to  stating your reason for the exchange including new request for sizes and colors. The exchange must be for the same design.
  • Package Includes: Included packing slip with all exchanges. Please state size you need with any notes you would like to add.
  • Exchange Guidelines: We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days. Once we receive your exchange any product that has a handling time of 1-2 days will take 3-5 business days to reship. Any product that has a handling time of 4-7 days can take up to take 6-10 business days to reship. Please note customer is responsible for shipping cost.
  • Need It Faster: email us at
  • Package Exchange Address: Teelion: Exchanges 806 Rock Creek Drive West Lake Hills, Texas 78746 United States.
  • No Restocking Fee!
  • International Exchanges For All Internation Exchanges the Customer Will Be Responsible For Shipping Cost Only.